I have alarm.com thru the purchase of my home and it came with the door lock as well as with adt. The garage door show up in the app and the opener never loses WIFI. the light stays green. I push the open and close button in my app but nothing happens. Alarm.com reps came to the house deleted the opener from there back end tool and then added it again. At first it comes up with a message stating that the opener is disabled. Then I unplug the backup battery on the opener and unplug the device. Once I plug the opener back in and try the open and close thru the app it works. After about 5 minutes I can no longer use the app to open or close. The panel doesn’t even control it. The app shows no errors and the garage door opener wifi button stays green. The app will show when the garage door is open or closed but I cannot control it.