Embarrassingly while cooking bacon, I made a little too much smoke and set off the smoke detectors. (Which I’ve never done in my half-century on this planet, so I guess it’s time to clean my oven, ugh!). This was the first time I’ve had a ‘live’ event with Surety.
First I just have to say everything worked perfectly, including prompt calls from the monitoring center. All was good. But I did experience a small curveball.
In my case I have a mix of IQ Smokes and 120v hardwired smokes, with a firefighter module that listens to the T-3 cadence on the hardwired smokes to relay to the IQ panel. When the sirens went off, I just went to the IQ panel and typed my code to acknowledge. I didn’t realize the alarms I was hearing were actually from the hardwired smokes. Since I didn’t silence the hardwired smokes quickly, they continued to blare, and this set the Firefighter off a second time, reporting a second fire call to the IQ and central monitoring.
I then realized I needed to silence those hardwired alarms. (which required a step stool or broom handle). I then explained it all to my wife - that if I wasn’t here, to type your code in the IQ and also press that silence button. She said it was too complicated and she’d just leave with the dog 
So I suppose just a story for anyone with those audio Firefighter sensors - be sure to silence the hardwired detectors in addition to the IQ panel if you have a false alarm. Seems obvious now but in the heat of the moment it didn’t occur to me.
(now back to cleaning my oven.)