My Alarm.com account is stuck and my password resets only go to my Surety account

Support
1

“I am setting up a new Qolsys IQ5. My Alarm.com account is stuck and my password resets only go to my Surety account. Can you please send me a direct Alarm.com Welcome Link?”

Thank You

2

You can use the link below to reset your alarm.com account password

Let us know if you have any additional questions

Thank you

3

My password change reques was denied because the asswer my security question (mothers maiden name) was incorrect.

But I chacked twice AND IT WAS ENTERED CORRECTLY.

Wow this has been incredibly difficult

WHAT DO i DO NOW?

4

I sent a reset password email to you and you should be able to create a new security question as well.

Let us know if you need additional help

Thank you