Sold my house and am leaving the alarm for the buyer. I’d like to secure the house until closing however I need to disconnect Internet service and send equipment back to the provider. Can the alarm run without Internet? I’m using a 2GIG GC3e panel.
I don’t want to leave town only to get an alarm in the middle of the night because there’s no Internet.
Yep, the panel uses a primary cellular connection, the internet is not required for communication. If you use dual path and disconnect the router you will see a dual path broadband trouble condition in Alarm.com, but cellular communication would continue.
You can arm and disarm remotely as normal over the cellular connection.
Once you know your closing date you can schedule cancellation of service from your Surety account dashboard here.