I’m starting a new thread so as not to drift from prior CT100 questions.
Just installed two CT100 thermostats managed via a 2GIG panel and ADC account. Both linked correctly and appeared to function normally initially. However I cannot get one to accept schedule changes from ADC. I’ve tried resetting the CT100, turning off the schedule, back on on ADC and resending the schedule to no avail. I tried to remove the malfunctioning Tstat from my Z-wave network, but when I tried the remove function, no devices appeared even though it is listed correctly under Z-wave devices.
Need troubleshooting help.
I should add that the schedule on ADC shows “Basic” rather than “On” for status. Not clear what this indicates.
Thanks Jason. I have not been sending both schedules at once, just one.
No malfunction on the panel, just not following schedule.
The “Basic” only appears transiently, just after changing the schedule.
What do you suggest I try next? E.g. removing Tstat and reinstalling, etc.
Since the interface is being worked on currently, I am not certain “Basic” really refers to anything. Likely just a UI error as they are making adjustments to the empower tab. Schedules were rebuilt and resent by ADC support. Can you check shortly after the next interval to verify the change has occurred? (Give about 10 minutes or so)