Mobile Commands and Poor Signaling 2GIG

The system doesnt always shut off when you do it on the app some times it is taking 20-30 minutes and i dont know why

Currently, your Signal Status is showing Poor. This could be causing your mobile commands from executing in a timely manner.

The surrounding environment can cause interference with your panel and prevent it from getting a more acceptable signal strength.

-Where is your panel located?
-Are there a fair amount of metal objects nearby?
-Is the antenna plugged in? If so, is the antenna hidden in the wall?
-Could there be high voltage lines near the antenna? This can definitely cause interference.