Missing Video Uploads

Happy to assist!

My account is showing 5 of 3000 clips being used but there are only 2 videos available. Can you help me find the other 3 videos.

This means that whatever was recorded likely showed up as an object detection labelled “Other” You can filter for all recordings by selecting Other in the search filter in the Saved Video Clips feature in Alarm.com.

The guide below will help you with the various motion detection settings and rule creation as well as identifying missing video clips labelled as Other.