Malfunction and other issues


My sensors recently were notifying me of a battery change, I did change the ones that needed it but the panel still shows some issues including a malfunction for the back door sensor. Would this get fixed if you were to reset the system from your end?

Looking for your help. Thank you.

Resetting the panel would not resolve the underlying issue causing the malfunction.

It looks like the sensor that is reporting the malfunction and low battery is labeled Back Door Sensor. However, it is programmed as a motion detector.

Note you also have a sensor labeled Rear Door which is programmed as a door.

Make sure you changed the battery of the motion detector which would be labeled back door sensor.