I lost most of my automation categories on the home screen of app, all lights and switches along with thermostat are gone. Please advise…
I am not showing any Z-Wave devices associated with your account. Are these devices still paired to the panel?
Did you have a power outage recently? If so, we have seen cases in the past where the Z-Wave devices are removed from panel. If that is the case, they need to be individually cleared, then added, to the panel manually.
Unfortunately I found a few posts showing that. We did have a power outage and they were gone when the power was restored. I have a lot of devices that will have to be re added, is there anyway to avoid this in the future? Power was out for 2 hours and I believe the panel always had power from the backup battery.
Unfortunately, I have not seen anything that can be done to prevent this issue from occurring again. Its not common, and I dont believe its an issue that occurs every time theres a drop in power either