2GIG-GC running version 188.8.131.52
Verizon LTE module installed
Before going on, note that the Verizon LTE 4g module requires firmware 1.17 or later to function. Double check the firmware version and module model.
I am looking for a service quote for alarm.com service for my current system
All service pricing on suretyDIY is flat. As all service is month-to-month with no long-term contracts, there are no variations and all service pricing can be found here. Based on the equipment you have stated, you would need Gold Interactive with Cloud Video added.
How would the transition take place to insure no interruption of service?
This page goes over everything that may be needed to get started with an existing Go!Control (GC2) with suretyDIY.
You would need an unregistered module. If your module is currently registered to Alarm.com service through another provider, you would need to have that service cancelled. As orders for service-only through suretyDIY are typically processed same day (during business hours Monday-Friday) you would only need to schedule cancellation accordingly with your existing provider.
You can check the status of your cellular module via our Module Check Tool.
Are there overage charges if something happens and my video clips are excessive one month?
No. Video clips are halted once you reach your monthly limit and all limits reset at the start of each month.
The exception to this is alarm-generated clips. These count toward your total clip limit but continue even if you have reached your limit.
The same goes for image sensor images.
Is billing done by credit card on file?
Monthly charges are billed automatically and you may use credit or echeck draft. See our terms and conditions here.
Charge for software upgrade?
We encourage users of the 2GIG panel to use an update cable, as this will ensure you can update whenever the newest firmware is available at no cost and whenever is convenient.
Over the air updates are available. Updates over the cell network are $10 as of this post, and are somewhat incremental, so it may take more than one update to reach the latest version depending on what you currently have.
If you have the Go!Bridge and broadband backup communication, updates can be requested over broadband internet instead at no cost.