Features
Digital zoom
Users can use the video interface to digitally zoom in/out on a live video feed and pan around when zoomed in, but the camera’s video quality and optical zoom level will remain the same.
Note: Digital zoom is not available on saved clips.
Note : On the Onboard 24/7 and SVR Timelines, this feature is unavailable when the live feed is paused on the Alarm.com Website.
Digital and physical pan-tilt-zoom
Integrated digital or physical pan-tilt-zoom (PTZ) features use a similar interface to digital zoom that allows users to save and apply preset orientations in addition to the zoom and pan controls. Video devices with integrated PTZ are as follows:
- ADC-V622/ADC-V622-WELL (digital)
- ADC-V620PT (physical)
- ADC-610PT (physical)
Simultaneous viewers
The maximum number of simultaneous viewers of a video device is determined by the series of the video device.
- Note: To determine the series of the video device, read the last two numbers on the camera model (i.e., 723, 523X, 622).
Viewer definition
A viewer is anything that requests streaming video from a video device. A viewer can be a local or remote streaming request. All of the following count as individual viewers:
- A user streaming live or locally recorded footage from the video device using the Customer Website or Customer app
- An SVR or CSVR streaming live video from the video device to a local display
- An SVR or CSVR recording footage from the video device
Simultaneous viewers based on video device series
Camera series Maximum simultaneous viewers '10 Series 5 '20 Series 10 '21 Series 10 '22 Series 10 '23 Series 5 '24 Series 5 ADC-VC726 4 ADC-VC736 4 ADC-VC825 6 Pro Series 5 ADC-VDB770 2* ADC-VDB780B 2* ADC-VDB750 2* SkyBell Doorbell Camera (ADC-VDB101/102/105/106/105x/106x) 2 *Note : These video devices can support up to 2 viewers, but 1 viewer is the recommended use.
View multiple live video streams
Users can view multiple live video device streams at a time on most platforms. The actual number of video devices able to be enrolled on the account is reflected in the service package.
Live video
| Streaming source | Maximum visible streams |
|---|---|
| Customer app | Depends on the screen size |
| Customer Website | 25 |
| Fire TV, Apple TV, and Android TV | 4 |
| Note : If more than four video devices are enrolled on the account, the Fire TV, Apple TV, and Android TV automatically rotate streams in 10, 20, 30, or 60-second intervals. |
Continuously recorded playback
| Streaming source | Maximum visible streams |
|---|---|
| Alarm.com Mobile app | Depends on the screen size |
| Alarm.com Website (Smart View) | 4 |
| Stream Video Recorder local interface | 16 |
Note: Playback speed can affect the maximum number of simultaneous streams.
Video recording
Users can request that the video device record a clip using the live video interface.
Camera groups
Create and edit camera groups from the Manage Camera Groups page, which includes a preview of each camera.
Toggle high definition
Click HD to toggle between high definition and non-HD. High definition offers the best quality resolution, but non-HD allows the user to reduce the quality if bandwidth is a concern.
Search for cameras
Type a name into the camera search bar to find individual cameras.
Note: This option appears while on a camera group containing five or more video devices.
Swipe between live video feeds
Using the Customer app, users can swipe between different cameras on the mobile app dashboard.
Note: This feature requires Alarm.com version 4.5+ for iOS and 4.5.1 for Android.