Link between adc thermostat and temperature sensor dropped

[fgoodman]

I have an ADC T25 thermostat and an ADC-S40-T temperature sensor, both enrolled and working. I can set a link between them for temperature averaging via the alarm.com phone app or the web interface. But the link is reliably dropped after a few hours. The dropping of the link may be connected to following the schedule I have set for the thermostat; I have not verified this.

[jwcsurety (Jason)]

But the link is reliably dropped after a few hours. The dropping of the link may be connected to following the schedule I have set for the thermostat; I have not verified this.

This is likely the issue. There are two places to link the Temp Sensor and Thermostat for averaging. One is on the thermostat card for manual controls, then there is an option for averaging within the schedules.

Instructions on adding the temp sensors for averaging within schedules is found in the link below. The link jumps to the relevant section of the guide.

Alarm.com Remote Temperature Sensor

Temperature Sensors on the Thermostat page By default, the HVAC system keeps the thermostat’s internal thermometer at a selected target temperature. With Temperature Sensors placed in different rooms around the home, the system is also able to detect the temperature in these other areas, such as an upstairs bedroom or downstairs den. View Temperature Sensors [tempsensor] Note : If the thermostat is in Off mode, the Thermometer Icon (noted in the above image) does not display. Direct Control:…

[fgoodman]

Thanks

[jwcsurety (Jason)]

Happy to help! Let us know if you still have any issues.