Currently, the only way to unlock a z-wave door lock with a 2GIG keyfob using Alarm.com emPower z-wave automation is to program a rule that unlocks the door every time the system is disarmed. I agree 100%, that sucks.
The same limitation exists if you’re using 2GIG’s built-in automation rules, you can run a scene when the system is disarmed and that scene can unlock a door but you can’t program it to just unlock a door when a keyfob button is pressed.
I did come up with a work around as described in my post above…
but it requires a special piece of hardware (the 2GIG GDR1 garage door relay) and it requires that you disable Alarm.com empower rules in favor of the built-in 2GIG automation rules. I encourage you to log into your Alarm.com account with a web browser, in the upper-right click “Support Center” and create a new ticket requesting that Alarm.com fix this limitation. We’ll get that ticket and forward it to Alarm.com as a request from a paying customer.
I have to say this though, you might want to reconsider unlocking the door with a keyfob. It is much more secure to do it with your smart phone app because your phone and/or the app can (and should) be protected by a pin code. If someone steals your phone they would have to know the pin code to unlock your door. If someone steals your keyfob they only have to press a button to get in your home.
I’m not sure about the Aeotec keyfob remote. If that can work, you would set it up making the Aeotec remote be the z-wave master controller and the 2GIG control panel the sub controller. That works fine with lights and thermostats but I’ve heard people have trouble using door locks in that kind of configuration. If it works for you, please post and let us know.