Just installed the IQ5. Coming for a GC3 and had some questions

bjl95mustang · March 26, 2026, 2:21pm

Finally got swapped over from a GC3 to IQ5 and remote panel.

Pretty easy but I’m still looking through all of the settings. I did notice that the panel screen doesn’t wake when a door is opened when the system is unarmed. And the green light stays on. In my GC3 the light went off and the screen woke. Any setting on the IQ5 to get that back?

Had the remote screen loose connection from the IQ5 this morning. I have a deco mesh system. I had to forget my wifi on the remote and re add. I assigned the ip addresses to the panel and remote to see if that fixes it.

I’m sure I’ll have some more once I get into it some more.

nicholas · March 26, 2026, 7:20pm

There is no option to wake up the screen when a door is opened at this time. The LED on the panel is used to indicate the arming status, and does not turn off if there is a zone open.

Which model of Deco routers do you have? I have a Deco mesh system as well and haven’t had any issues with the remote panels. If you have multiple bands available, you may want to try assigning the remote keypad and IQ5 to use 2.4 GHz only.

bjl95mustang · March 27, 2026, 6:58pm

I appreciate the response. Couple things I’m going to miss upgrading.

I’m using the XE5300 mesh. I had another communication issue so I tried just setting it 2.4 and I’ll see that goes.

bjl95mustang · March 31, 2026, 1:23pm

Connection has been fine so far after switching to just 2.4.

How do I get my alarm.com device list to update with just on my panel?My panel is correct but my online account shows the old sensors still on there. An example would be I used to have back door 1 & 2. When I ached the sensors to the new panel I called them L & R. Now all show up on the device list.

vidail · March 31, 2026, 2:37pm

I ran a request for update on the names but it will take a few minutes to update

bjl95mustang · March 31, 2026, 8:06pm

Nothing seems to have updated.

vidail · March 31, 2026, 8:12pm

Can you confirm on the panel what are the labels on zones 2, 3, 16, and 17?

On alarm.com, I see:

Zone 2 Back Door R
Zone 3 Back Door L
Zone 16 Back Door 1
Zone 17 Back Door 2

bjl95mustang · March 31, 2026, 8:49pm

2 and 3 are back door R & L.

16 and 17 are other sensors.

I also noticed it shows some old wave devices as remotes.

bjl95mustang · March 31, 2026, 9:00pm

Want me to pm pictures of the list?

vidail · March 31, 2026, 9:16pm

That would be helpful. If it does not update automatically, then we can update the zone descriptions manually through alarm.com

bjl95mustang · March 31, 2026, 11:41pm

Once I caught on that the numbering matched the bulk name change in my ADC account I was able to fix everything.

I do however have these old Zwave devices that rolled over and show up as these random un setup remotes in my ADC device list.

I can’t delete them or I would.

vidail · April 1, 2026, 2:27pm

I can try sending the delete command. To confirm, you want the Christmas Lights and Front Lights deleted?

bjl95mustang · April 1, 2026, 2:46pm

If you can please , just so we are on the same page. Just the ones listed as remotes. The normal zwave devices are correct and i put do not delete in the names just so you can see.