Hello I received my alarm system from you guys Invoice 4365260000007396017. However 14 of the Nanomax sensors were back ordered. Are these shipping soon? if not, should we simply swap them for the regular window/door sensors? Im fine with those. let me know thanks,
I’ve heard there was an issue with the manufacturer regarding the GE Nanomax. I will look into it and have customer service shoot over an update to you today.
Hey Jason, just ask them to ship the standard door/windows today instead please. thanks,
We have forwarded your request to our customer service team and it looks as though an email has already been sent out to you regarding your back ordered items. Please do not hesitate to let us know if you have any additional questions. For any non-technical questions, emailing customerservice@suretyDIY.com is best way to get the fastest resolution.