Thank you for confirming the product. The issue here is likely to be related to a low battery in the MyQ tilt sensor attached to the garage door. The device does not produce a low battery warning, it will typically just report a malfunction. What you will want to do is replace the battery in the tilt sensor itself. The tilt sensor uses a Lithium CR2450 3V battery. After replacing the battery and opening/closing the garage, any change?