Issue with garage closing system marantec 250.2

hello, for some reason my system lost the setting.
remote is no longer recognise and need to reprogram the open and close position.
i tried to use user manual and i think i messed up everything.
need help to reconfigure it



Surety is a DIY service provider. Are you referring to controlling a garage via an account and a Z-wave garage controller or MyQ, etc?

It sounds like you are referring to the overhead internal functions and fob controls. For assistance with the garage door, be sure to reach out to the manufacturer for support.