IQ4 Smart Arming - Inconsistant Disarming

IQ4 Panel, I setup Smart Arming to Arm automatically between 11pm-3am and to Disarm between 11pm-10:50am when either of the two motion sensors on the 1st floor are activated. Bedrooms are on the 2nd floor.

The system arms perfectly every night when no activity for 30 minutes on the 1st floor, but does NOT always disarm automatically when motion is activated on the first floor in the morning.

I’ve been playing with the settings for two weeks now but I can not get consistent disarming. When I first set it up, it always disarms, but after that it is not consistent.

I tried disarm at 11am-8am, 11am-11:50pm, 11am-10:50am, so frustrating. Every time I reset it then it works once in the morning, then very inconsistent after.

Yesterday it worked perfectly, today it didn’t. The activity log clearly shows the motion. Yesterday, it shows the automation disarm, today we had to manually disarm because it didn’t disarm.

Any suggestions? This is such a great feature, I just can’t get the disarm to work every time.

Thanks!

To rule out certain miscalculations/bugs, can you test the rule without overlap in the time frame?

Currently both the arm and disarm rules start at the same time. Can you try starting the disarm time frame after the arm time frame ends? Is it reliable that way or do you see the same behavior?

Thanks for the quick reply. The goal is to have it arm and disarm during the night automatically no matter how many times we go downstairs. Arm anytime after 11pm when we go to bed, disarm if we go downstairs anytime after 11pm, and then re-arm when we go back upstairs. So that the system would always be armed while we’re sleeping.

When I first set this up a few weeks ago I tested it, it armed perfectly at 11pm, I then went downstairs at 11:05pm and it disarmed, I then went upstairs and it automatically armed again, but then the 2nd time I went downstairs it did not disarm. Since then I always reset it manually if I go downstairs twice, but that wouldn’t work for my wife so that was not a good fix.

I can change the disarm time to not overlap but then that limits the automatic nature of it all. There are some times I go outside after 11pm (example: put out the garbage) and I’d need to disarm manually every time.

The log clearly shows this morning that motion was detected at 6:02am and we needed to manually disarm at 6:10am.

The other bug is that I have it set to disarm if no motion by the end time and that also does not work consistently.

I’ll set to arm 11pm-3am and disarm 3:10am-9am but then I’ll always need to manually disarm if we go outside after 11pm. This is such a great feature, just want it to automatically work.

just noticed this on the Alarm.com website: " Smart Arming schedules that overlap may cause unexpected behavior. It is not recommended to set up overlapping schedules."

just noticed this on the Alarm.com website: " Smart Arming schedules that overlap may cause unexpected behavior. It is not recommended to set up overlapping schedules."

Yeah, it’s not recommended to overlap, that is why I suggested to test that first, it is likely causing this behavior.

It is a bit of a double edged sword. The sensors won’t have any way of reacting based on your intention. It will also disarm if activity occurs when users are getting a drink, going to the restroom, when there is activity from other family members or even pets, etc., and then you have the system disarming for a period of time unnecessarily before it will rearm Stay.

You can manually rearm, but then that takes the automation out of it too.

Having the option to do it the way you want would be best, of course, so I am happy to send this as a feature request to see if it can be implemented.

Thanks Jason!

I guess I can maybe understand their intention of not disarming for every motion but then again that’s exactly what I want. :slight_smile:

It seemed fairly simple to me. Arm if no motion for 30 minutes, and disarm if any motion, simple as that, with zero chance of a false alarm because it would always disarm.

Originally I was going to have the time periods identical, that seemed to make the most sense and it would have been perfect, until I couldn’t get it to consistently disarm.

When I tested this early last year we had a false alarm when my wife didn’t notice that it didn’t disarm when she went off to work, so I gave up, thinking it was a bug in the early implementation, but then recently figured I would try it again because it really is nice having the alarm on while we’re sleeping.

It’s now set to not overlap, but we’ll need to make sure that we disarm manually if we ever need to go outside after 11pm. The other option is I could just manually arm when I go to bed but the automatic part was cool!

Thanks again!

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I’ll describe your use case to Alarm.com and see if they can look into broadening the scope and supporting overlapping times.

100% consistent since removing the smart arming overlap.

Smart Arm 11pm-3am, Smart Disarm 3:10am-9am, not a single issue since changing. Thanks for the help.

Still rather have the overlap working but this is a fine work around, we just need to remember to disarm if going outside after 11pm (before 3am), which is rare and usually only me. Certainly much better than it not disarming consistently every morning!

Thank you for following up and confirming!