In my settings for sounds, I have disabled the exit beeps for quick exit, but it still beeps on quick exit.
Presumably a bug, any idea if this is addressed in an update?
To perform a silent arming, press the green lock to arm the system then press the arrow on the right to show all of the arming options. Make sure Exit sounds is set to off. Then try arming the system.
Let us know if you have any other questions
Thank you
Thanks, but not quite the issue.
Quick Exit allows you to exit without disarming and in the settings you can disable the exit beeps for it.
Those are disabled but it still beeps.
You can see the Exit sounds option in the picture attached with the red box. Make sure it is off so that when you arm the system, it doesn’t have the exit beeps.
That’s not at all what my panel looks like that and the setting for quick exit beeps is in the sounds setting and set to be disabled.
Presumably a bug, any idea if this is addressed in an update?
4.5.2 is the latest firmware available. 4.6.0 is inbound and should include a variety of new features and fixes but a patch note list is not available yet so I could not say what will be addressed.
When the panel is armed stay, pressing the quick exit icon should prompt a countdown, giving you a set amount of time to leave without triggering the alarm or needing to disarm first. By default this will have an audible countdown.
If you navigate to Settings > Advanced Settings > Sound > Exit Beeps > then disable the beeps, the audible countdown should be silent. I can confirm this through testing on 4.5.2 that this silences the feature.
in Sounds, what options are currently disabled?
I am showing that Exit Beeps are currently disabled. Try enabling, exit to the home screen, then disable. Next test for resolution. Any change?
If you have not done so already, reboot the panel then test. Settings > Advanced Settings > Reboot.
To be safe, when working on your system, you may want to place your monitoring account on Test Mode to avoid any dispatch on potential alarms. This can be done via the System Manager section of your Surety login on the website.
Thanks. I’m on the latest firmware.
The beeping to exit isn’t audible, let me clarify. The sensor open beeps still occur. I do not remember the beeps of exit when opening the exit door on “quick exit” happening.
Apologies, to clarify, disabling Exit Beeps impacts the panel’s vocalization of the countdown when using Quick Exit. This does not impact sensor chimes when triggering the sensor, this will still sound when exiting.
The only way to disable the sensor open announcement would be by disabling the Voice prompt / Chime for that sensor globally.
I have passed this on as a feature request to Qolsys for possible future implementation.
Thanks, I swore on my old panel it was 100% silent on exit.
I guess it is working as intended, sorry for the confusion.