Your panel can connect to the wifi LAN but cannot receive communication across the internet. Looks like this broadband failure has been a trouble condition for a while. Commands can only reach the panel via cell.
The first step would be a reboot of the panel and the wifi router. Any change?
If not, what model of router do you use?
You should also update the firmware of your panel, it is currently using an older version. Steps to do so can be found below. Any change after the firmware update?