I have an IQ Remote QW9104-840 that used to work. I recently moved, and after a couple of months just plugged it back in. I get the Android logo on the screen for about a second, and then the screen goes black. 2 or 3 seconds later the Android logo appears. The whole cycle repeats. I’ve verified the barrel plug is all the way in. The power button does nothing, even if I hold it down for 30 seconds. I noticed there is a small pin hole below the power button. Is that a factory reset?
The whole cycle repeats. I’ve verified the barrel plug is all the way in. The power button does nothing, even if I hold it down for 30 seconds.
This is likely due to the battery being fully discharged after being unplugged for a long time. If that panel is left to charge for 3-4 hours or so, can it then power up?
I left it plugged in for 2 hours last night but it was still doing the same thing. I’ll leave it plugged in and check again in 5/6 hours. Is the battery replaceable on this like it is on the main panel?
Swapping the battery is not something I have done personally. Qolsys does not sell the battery for the IQ Remote 9104-840 (or older models). You may be able to find a suitable replacement battery online, although I could not recommend a specific part number or vendor.
The battery installed should be a 2400mAh 3.7V 8.8Wh battery. I cannot recommend it as opening the panel likely voids the warranty (which is 1-year from the purchase date for Qolsys).
