I purchased an IQ Remote Secondary Panel on 4/1/22 and installed it a week later. After about two weeks I received a notice that the remote panel had lost power, and a few hours later it powered down. I attempted to power it back on a few days later, but the screen would only flash the battery symbol and power off.
I removed it from the wall and plugged in the original power supply and cable. After a few tries I was able to power it up and it seems to be working normally.
For the wall installation I used the included power supply (SW-070100A) and the existing wiring (I replaced an old Bosch keypad). The wiring is 20 gauge and the run is about 25 feet.
Do you think I should try a 2 amp power supply for the wall installation? Or maybe I should pull better cable?