IQ Remote Nightime mode

Support
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1

Hello,

Have IQ Panel 2 plus and IQ Remote. Remote set for nighttime mode from 10pm to 6am.

I only want my display to turn off during this time and have only ‘display’ selected in nighttime mode settings (voices and chimes not selected). When I set alarm.com to sleep/stay mode on mobile after 10pm, my IQ Panel 2 Plus will announce ‘system armed stay’; however, my Remote is silent. I also have a gate with sensor set to only chime and do not believe this is audible on the Remote either after 10pm. Do I have something setup incorrectly?

2

Do you have the overall audio on the IQ Remote turned down? Just tap settings and look at the audio slider on the IQ Remote.

3

Audio volume was fine. It seems to be intermittent as it worked fine last night. I will post here if it happens again.

Thanks for your help