Just joined the Surety family. Left Vivint and wanted to be able to reuse my hardwired sensors (connected to a TAKE-345 module by Vivint) and my Kwikset door lock.
I’m having problems adding my Kwikset door lock. I’m able to add it successfully, but when I try to lock/unlock from the panel or Alarm.com app, I get the following message: “The operation is not permitted due to device is paired in non secure mode. You must delete and repair device to operate.” I search the forum and tried some of those suggestions…still not working. Brought the panel to the door lock when adding. Changed the batteries. Nothing is working.
And as for my TAKE-345 module, a few of the sensors were “learned” or picked up by, for example, opening and closing doors, and waving in front of the motion detector. But there is one door sensor that doesn’t seem to be working correctly, even after adding manually. (I followed the instructions for manually adding the rest of my hardwired sensors that are wired into the TAKE-345 module.) The sensors I have to manually enter were the glass break sensors and the garage door. And when I look at the status for the garage sensor, it says “Open” even when the door is closed.
I did notice that there was one sensor that was asking to be added, but I have no clue what sensor it is. Not sure if it was one of Vivint’s sensors. How would I be able to tell?
Edit: Uploaded pics of the garage door. Looks like there are two sets of sensors. One set at the top and another at the bottom. I’m wondering if the bottom set is Vivint’s. And it looks like I’m missing a cap or cover for the sensor at the top