Installing Firmware

I received my new 2Gig module and am having a difficult time getting it to work .
The video instructions say to find the Com port, I am using win 10 and it is not available.I tried comp ports 1-4 guessing as to which one it could be but none have worked I keep getting a failed message.


I’m on a Mac and so I can’t try to reproduce the issue myself tonight. Someone here with Windows should be able to help you tomorrow morning. In the mean time, do these help?

How to identify Com Ports in Windows 10

Windows command to quickly list the available COM ports on a system?

It may help to upload a screenshot of what you’re seeing.