Can you reset my 2GIG device? I am unable to remember the installer code and the default 1561 code is not working.
Doesn’t look like the panel in this case had yet connected to Alarm.com service when this post was made. I see shortly after a cell test and initial commands going through.
For 2GIG, defaulting the installer code is sent automatically in the initial connection commands which take about 20 minutes to complete after a cell phone test.
Can you confirm whether or not you have current access? If not we are happy to assist and manually send another command.
Yes, after powering control panel down and it rebooting seems like system received update commands, new surety diy logo on console screen and installer access code was reset. I do have access and am now all set up.