How to Set Up the Nami Alarm System

How To
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Coming Soon: How to Install the nami Alarm System

This guide walks you through setting up your nami Alarm 10 kit with your Alarm.com account. The nami system uses Wi-Fi sensing technology — no traditional panel required. When installed, it works just like a standard security system: arming, disarming, detecting intrusion, and sounding an alarm when needed.

Nami Security
Nami Security715×637 92.9 KB

What’s in the Box

The nami Alarm 10 kit includes:

  • 1 nami Alarm Pod (the hub and siren) + power adapter
  • 1 nami keypad
  • 1 nami door sensor
  • 2 nami SensePlugs (Wi-Fi motion sensors that plug into outlets)

Before You Start

Make sure you have the following ready:

  • The Alarm.com Customer app installed on your phone (iOS 16+ or Android 9+)
  • Your phone connected to the same Wi-Fi network you want the Nami devices to use
  • Bluetooth turned on on your phone
  • Your Alarm.com account login credentials

Step 1: Open the Alarm.com App and Start Device Enrollment

  1. Log in to the Alarm.com Customer app.
  2. Tap the + (Add) button.
  3. Tap Add Device.
  4. Tap Sensor.
  5. Tap Next to begin the Nami enrollment flow and continue through the introductory screens.
  6. On the Let’s Get Started screen, tap Next.
  7. When asked what you are setting up, tap Alarm 10.

Step 2: Create or Select an Area

An “Area” is the zone your sensors will cover (similar to a room or floor).

  1. Select an existing area or tap to create a new one.
  2. If creating a new area, give it a descriptive name like First Floor or Living Room, then tap Create Area.

Note: Each area supports a maximum of 4 activity sensors (Alarm Pod + SensePlugs combined).

Step 3: Set Up the Alarm Pod

The Alarm Pod is the heart of the system — it acts as the siren and main hub.

  1. When prompted, tap Next on the Add Alarm Pod screen to open the QR code scanner.
  2. Scan the QR code on the back of the Alarm Pod (behind the plastic cover).
  3. After scanning, plug the Alarm Pod into power. It should pulse dark blue to indicate it is in pairing mode.
  4. Enter a name for the Alarm Pod when prompted.
  5. Once Bluetooth pairing is complete, select your Wi-Fi network from the list and enter the password.

Important: The Alarm Pod must connect to the same Wi-Fi network your phone is currently using. Double-check your phone’s Wi-Fi connection before proceeding.

The app will display a progress screen while the device connects. Once connected, tap Next to continue.

Step 4: Set Up the SensePlugs

SensePlugs are Wi-Fi motion sensors that plug into standard wall outlets. You will enroll two of them.

For each SensePlug:

  1. Review the placement tips on screen, then scan the QR code on the unpowered SensePlug.
  2. Plug the SensePlug into a wall outlet. It should pulse dark blue.
  3. Enter a name for the SensePlug when prompted.
  4. Connect it to the same Wi-Fi network as the Alarm Pod.
  5. The app will confirm successful enrollment and show kit progress.

Repeat these steps for the second SensePlug.

Placement tip: For best performance, place SensePlugs within 10 to 30 feet of each other and the Alarm Pod.

Step 5: Set Up the Door Sensor

  1. Follow the on-screen placement tips for the door sensor.
  2. Scan the QR code on the door sensor.
  3. While the sensor is enrolling, press the top button once (a short, firm press — not a long press). The sensor should pulse white while in enrollment mode.
  4. After it enrolls, follow the in-app instructions to physically install the sensor on your door.

Step 6: Set Up the Keypad

  1. Follow the on-screen placement tips for the keypad.
  2. Scan the QR code on the keypad.
  3. While the keypad is enrolling, press the [0] button once.
  4. After enrolling, follow the on-screen instructions to install the keypad, then tap Complete Installation.
  5. Follow the prompts to create a PIN for the keypad.

Step 7: Learn Your Security Modes

After installation, the app will walk you through the available security modes. You can control these from the keypad or the Alarm.com app.

Mode What It Does
Arm (Away) Triggers an alarm if the door opens OR motion is detected
Arm (Stay) Triggers an alarm if the door opens; motion inside does NOT trigger the alarm
Disarm No alarms triggered; motion is still monitored
Panic Alarm Immediately triggers an alarm — keypad only (hold SOS button for 2 seconds)

Using the keypad:

  • To Arm (Away): Enter your PIN, then press the Arm (Away) button (upper right)
  • To Arm (Stay): Enter your PIN, then press the Arm (Stay) button (upper center)
  • To Disarm: Enter your PIN, then press the Disarm button (upper left)
  • To trigger a Panic Alarm: Press and hold the SOS button for 2 seconds

Step 8: Test Your System

The app will prompt you to run a system test. It is highly recommended to complete this.

  1. Tap Start Test.
  2. Test the siren: Tap Sound Siren — you should hear it sound. Tap Next.
  3. Test the door sensor: Open the door where the sensor is installed and confirm the door icon in the app changes to show it is open. Tap Next.
  4. Test motion detection: Walk around the room where your SensePlugs and Alarm Pod are installed. Confirm the motion graph in the app changes to reflect your movement.
  5. Tap Complete Test, then Done.

Verifying Everything Is Set Up Correctly

Once installation is complete, confirm the following in the Alarm.com app:

  • The Security System card on the home screen is no longer greyed out.
  • Under Manage Devices, you can see your SensePlugs, motion area, and door sensor listed.

nami Manage Devices list
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If anything appears missing or offline, try power-cycling the affected device and ensure it is on the correct Wi-Fi network.

Questions?

If you run into any issues during setup, feel free to post in this forum or send us a PM and we will be happy to help!