How to set up Sump Pump Monitoring with Alarm.com

How To
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Through Alarm.com, you can monitor your sump pump and be alerted of issues when they arise.

What is Required?

Sump Pump monitoring requires a few pieces of equipment. First would be an Alarm.com compatible panel. You will also need a compatible Water Sensor and a Heavy Duty Smart Switch.

The Heavy Duty Smart Switch (HDSS) tracks when the sump pump is running and the Water Sensor detects high water levels in the sump well. With these two working in tandem you can be alerted to issues with your sump pump through Alarm.com.

In order to utilize the sump pump monitoring function, you will need to have the Water Management add on. Through Surety this is included in the Surety Home, Complete etc.

Compatible Equipment:

Water Sensor:

  • Qolsys IQ Flood Detector QS5536-840 (319.5 MHz)
  • 2GIG Flood Temp Sensor 2GIG-FT1-345 (345 MHz)

Heavy Duty Smart Switch:

  • Aeotec Heavy Duty Smart Switch ZW078-A (Z-Wave)

Let’s Begin

Water Sensor

To start, learn in your compatible RF Water Sensor following standard procedure for your panel type. Sensor Type should be Water. You can use the following table as a reference:

Panel Alarm Water Sensor Non-Reporting Water Sensor
Simon XT/XTi 38 40
Concord/NX 38 25
Impassa 19 26
Neo 49 52
2GIG 8 23
Qolsys IQP2/2+ 38 25
SEM/Vista 8 23

Heavy Duty Smart Switch

HDSS wiring instructions are included in the box. Sump pumps can either be wired directly through the HDSS or plugged into a pre-wired HDSS. Be sure to follow printed instructions carefully.

Once wired up, you will need to include it into your Z-Wave network. To do so:

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  1. Put panel in Z-Wave Add Mode
  2. Add Heavy Duty Smart Switch to Z-Wave network.
    • Push the Z-Wave button located under the HDSS cover near the red LED light(the device must be plugged in first). See the above diagram for reference.
    • Run Z-Wave Network Rediscovery at the panel.

Important

After both the RF Water Sensor and the HDSS have been learned into your panel, let us know* and we will associate the two devices on the back end.

Be sure to give us the names of the devices as they appear in Alarm.com.

*provided you utilize Surety as your service provider.

Create Sump Pump Notifications in Alarm.com

Sump pump notifications can be created or edited from the Alarm.com Website:

  1. Log into the Alarm.com Website.
  2. Click Notifications.
  3. Click +New Notification.
  4. Click Sump Pump Alert.
  5. Select which notifications to receive. All four are recommended:

  • Pump is not running and water sensor activated (Critical)

    • The pump is not pulling power from the HDSS, so we know it is not running.
    • The sensor is wet, so we know the water level is rising to dangerous heights.
    • This will lead to a flooded basement if not rectified.

  • Pump is malfunctioning and water sensor activated (Critical)

    • The HDSS is not communicating, so we do not know the power state.
    • The sensor is wet, so we know the water level is rising to dangerous heights.
    • This could lead to a flooded basement if not looked into.

  • Pump is running and water sensor activated (Possible Issue)

    • The sump pump is running
    • The sensor is wet so we know the water level is rising to dangerous heights. This means the sump pump is not keeping up with the water rising.
    • This could lead to a flooded basement if not looked into.

  • Pump is running and water sensor not activated (Normal Operation)

    • The sump pump is running
    • The water level is low.
    • This is how the system should work.
  1. Add recipients, then click Save.

Congratulations! Now you have Sump Pump monitoring set up in Alarm.com!

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