How to Reset Your Nami Security Devices

Hi everyone! Here are simple, step-by-step instructions for resetting your Nami security devices.

Important: Resetting a device will remove it from your account and restore it to factory settings. This cannot be undone.

Alarm Pod

  1. Plug the Alarm Pod into power.
  2. Remove the back cover to find the small reset button in the middle of the device.
  3. Using a paperclip or similar small tool, press and hold the reset button.
  4. Keep holding while the LED light blinks rapidly, then slows down, then stops completely.
  5. Once the LED stops, unplug the Alarm Pod from power.

SensePlug

  1. Make sure the SensePlug is unplugged from the wall outlet.
  2. Press and hold the button on the side of the SensePlug.
  3. While still holding the button, plug the SensePlug back into the wall outlet.
  4. Continue holding the button while the LED blinks rapidly, then slows down, then stops. You may hear a faint click when it stops.

Door Sensor

  1. Press and hold the button on the top of the Door Sensor while watching the LED at the front.
  2. Keep holding the button while the LED blinks rapidly, then slows down, then stops.

Tip: The LED is very faint and white — it can be hard to see. Try covering the sensor with your hand to cast a shadow, which makes the light easier to spot.

Keypad

  1. Press and hold the Disarm button and the Arm (Away) button at the same time.
  2. Keep holding both buttons while the LED indicator blinks rapidly, then slows down, then stops.

PIR Motion Sensor

  1. Press and hold the button on the side of the PIR Sensor while watching the LED at the top.
  2. Keep holding the button while the LED blinks rapidly, then slows down, then stops.

Tip: The LED is very faint and white. Try covering the sensor with your hand to cast a shadow so you can see the light more easily.