Hello,
Once the panel is connected to service, visit the suretyhome website and enter the system manager here . You will be prompted to access the system manager using your Alarm.com password for verification.
Choose the Reset Installer Code option and enter a unique code of your choice.
After the code has been updated, there is a firmware update available for the panel. You can find instructions for updating the firmware at this link. This should also change the logo on your panel.