You can check the panel’s IMEI in our Module Check Tool linked here.
The results will indicate whether your panel is ready to be connected to service or if it is currently incompatible.
The logo on your panel should update when switching service, or if a dealer updates their logo, with the next firmware update.
If the panel is released and compatible, the Dealer/Installer codes can be changed through Surety through the Surety System Manager. Default installer code is 1111 and dealer code is 2222.