The Z-Wave controller on the Interlogix Concord is built into the Alarm.com cellular module, so swapping the panel requires no action in regards to Z-Wave, while swapping the module requires the deletion and addition of any existing Z-Wave devices.
It is recommended to enroll no more than 60 total Z-Wave devices and up to 5 thermostats to ensure network stability. Z-Wave network stability depends on many factors, including the number of enrolled devices, network layout, environmental interference, and the number and types of rules and schedules being used.
The more Z-Wave devices that are in a network, the longer basic functions (e.g., network rediscoveries, etc.) may take to complete.
How To Enroll Z-Wave Devices into the module:
** Important**: If using a module on a firmware version lower than 187a, the Z-Wave LED is L2 instead of L5 for the following instructions.
- Locate the Alarm.com module.
- Press and hold the red button on the module, and watch the L5 LED.
- Release the button once the L5 LED flashes in a 4-flash pattern to indicate it is in add mode.
- Trigger a device to add it to the network.
- When a device is added successfully, the L5 LED remains solid for 60 seconds and the panel beeps.
- It is required to re-enter Add Mode before triggering the next device, which cannot be done until the L5 LED turns off.
- Devices should show up on the Alarm.com Website and app within five minutes of adding the devices.
To remove Z-Wave devices using the panel:
Important: If using a module on a firmware version lower than 187a, the Z-Wave LED is L2 instead of L5 for the following instructions.
- Locate the Alarm.com module.
- Press and hold the red button on the module, and watch the L5 LED.
- Release the button once the L5 LED flashes in a 4-flash pattern. This indicates add mode.
- Press and hold the red button on the module a second time, once again watching the L5 LED .
- Release the button once the L5 LED flashes in a 2-flash pattern to indicate it is in delete mode.
- Trigger a device to erase its network data and delete it from the network.
- When a device is deleted successfully, the L5 LED remains solid for 60 seconds and the panel beeps.
- It is required to re-enter Delete Mode before triggering the next device, which cannot be done until the L5 LED turns off.
Run a Z-Wave Network Rediscovery
After adding all desired Z-Wave devices to the network, it is important to run a Network Rediscovery. Running a Network Rediscovery allows each device to detect nearby devices and identify the best path of communication to the panel, as well as alternate paths in the case of a node failure.
Unfortunately, Z-Wave Network Rediscovery is not available locally, only remote commands can be sent by your dealer to perform this task. IF you are a Surety subscriber and need this done, just let us know. We can send commands to run this during normal business hours.