How To Install the Alarm.com Prism Series 8MP PoE Varifocal Bullet Camera ADC-VC7398PA

How To
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VC7398PA
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Pre-installation checklist

  • ADC-VC7398PA (included)
  • PoE network switch or injector
  • Broadband internet connection for router with an available Ethernet port
  • Computer or mobile device with Internet access
  • Cat 5e (or better) Ethernet cable
  • Username and password for the Alarm.com account to which you will add the camera

In the box

  • ADC-VC7398PA
  • Mounting template
  • L-shaped wrench
  • Wall anchors & screws (x4)

Overview

Overview
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  1. LED indicator
  2. Reset button
  3. Micro SD card slot
  4. Built-in microphone

Audio wiring

  • Pink connector: Audio In (microphone input)
  • Green connector: Audio Out (speaker output)

Network wiring

  • White cord: RJ45 (Ethernet cable)

Digital I/O wiring

Notice: The Digital I/O wiring for the ADC-VC7398PA is not currently functional.

  • Yellow wire: DI- (Digital Input negative/ground)
  • Blue wire: DI+ (Digital Input positive)
  • Orange wire: DO- (Digital Output negative/ground)
  • Brown wire: DO+ (12V)(Digital Output positive with 12V power)

Installation and enrollment

Note: The ADC-VC7398PA does not include a built-in speaker. An external analog speaker is required for Two-Way Audio functionality.

Mount the ADC-VC7398PA

Note: Before mounting:

  • Remove the protective plastic lens cover from the camera to ensure a clear image
  • Safely discard the desiccant packet that was included inside the camera’s packaging for transport

  1. Use the included drill template to mark holes for mounting screws and cable pass-through.

  2. Loosen the mount screws using the included wrench or a T10 screwdriver as needed for camera positioning.

  3. Drill and insert wall anchors as needed for the mounting surface.

  4. For outdoor or wet environments, assemble the cable gland and weather seals before routing the Ethernet cable through the mounting surface to prevent water ingress.

  5. Tighten the screws that mount the camera to the wall to 1 Nm. Do not under- or over-tighten, as improper torque could lead to water ingress.

  6. If grounding is required, connect the ground wire to an approved earth ground per code.

    Mount
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  7. Feed the Ethernet cable through the cable gland and into the camera’s RJ45 port.

  8. Connect the other end to a PoE switch or injector.

  9. Confirm all weather caps and cable glands are tightly sealed.

  10. If installed outdoors or in a wet area, wrap all connectors with waterproof tape after making connections.

Configure the audio input/output settings

Users can enable or disable the camera’s audio input and output, select the input device (i.e., the built-in microphone or an external line-in microphone), and adjust the gain for a line-in microphone using the Alarm.com app or website.

  1. Log in to the App or website.
  2. Click Video.
  3. Click Settings.
  4. Select the desired video device.
  5. Click Audio.
  6. In Audio Settings:
    • Click the Audio Input/Output toggle switch to enable or disable both audio input and output together as desired.
      • Important : If either audio input or audio output are desired, this toggle switch must be enabled. Toggling this setting off disables features like Perimeter GuardTM, Two-Way Audio, and audio in all recordings when applicable.
    • To configure the audio input only, in Audio Input select Disabled , Built-in Microphone , or Line-In .
    • To configure the audio output only, in Audio Output select Disabled or Line-Out .
    • Use the Line-In Gain slider to adjust the gain for Line-in audio inputs.
  7. Click Save.

LED reference guide

LED pattern Description
Not illuminated Power off
Solid green Connected to Alarm.com
Blinking green Local network connection
Solid red No local or Internet connection
Blinking red Power on, camera booting
Blinking yellow Power cycling (Hold Reset button for 9-12 seconds)
Blinking green and red Reverting to factory default settings (Hold Reset button for 12-15 seconds)

Troubleshooting

  • If the camera fails to connect to the network or enroll to the account, power cycle the device and try again.
  • If issues persist, reset the camera to factory defaults. Press and hold the Reset button for 12-15 seconds until the LED is flashing green and red, then release the button.

Important: If the camera was previously installed to a different Alarm.com account, it will need to be deleted from that account before it can be installed again.