How To Install and Pair the 1080p Indoor/Outdoor Dome Camera ADC-VC827P

How To
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1

Pre-installation checklist

  • ADC-VC827P camera (included).
  • AC power adapter required for non-PoE connections (sold separately).
  • Router with broadband Internet connection (Cable, DSL, or Fiber Optic) and an open Ethernet port.
  • A computer or mobile device with Internet access.
  • An Ethernet / Cat5e cable.
  • Username and password for the Alarm.com account to which you will add the camera.
  1. LED indicator
  2. Lens
  3. Lens positioning system
  4. MicroSD card slot
  5. Reset button
  6. 12VDC power connector
  7. RJ45 Ethernet interface
  8. Camera label with MAC address

Overview graphics-02-01-orange-fix cropped
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Installation and Mounting

Camera placement

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Remove the cowl

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Camera mounting overview

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camera mounting overview 2
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LED Reference

LED pattern Description
Not illuminated Power off
Solid green Connected to Alarm.com
Blinking green Local network connection
Blinking green and red Reverting to factory default settings
Blinking red Power on, camera booting
Solid red No local or Internet connection
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Pairing Camera via Alarm.com Mobile App

  1. Log into the Alarm.com mobile app.
  2. Tap Menu
  3. Tap Add Device. If you do not see the Add Device option, please use the Ethernet mode instructions below to complete your installation.
  4. Tap Video Camera.
  5. Tap VC827P.
  6. Follow the on-screen instructions.

Pairing via Ethernet

Complete these steps prior to installing the camera in its final location.

  1. Connect the camera to the router using an Ethernet cable.
  2. If the Ethernet connection does not provide power, connect the camera to the optional AC power adapter (sold separately) and plug the adapter into a non-switched outlet.
  3. Wait 2 minutes for the camera to boot up and connect to the Internet. The LED will be solid green when this process is complete.
  4. Add the device to the account by using a web browser and entering the following web address: www.alarm.com/addcamera.
  5. Select the camera from the video device list or enter its MAC address to begin adding the camera. The camera’s MAC address is located on the bottom of the device or on the packaging.
  6. Follow the on-screen instructions to finish adding the camera.

You can now power down the camera and install it in its final location using the included hardware. You may configure camera settings from the Alarm.com website

4

Troubleshooting

  • If you have issues connecting the camera to the account, power cycle the camera and try again.
  • If issues persist, reset the camera to factory defaults. Press and hold Reset_WPS_icon_resized.png until the LED is flashing Green and Red (about 15 seconds), then release the button. The camera will reboot with factory defaults.

Note: If the camera was previously installed to a different Alarm.com account, it will need to be deleted before it can be installed again.