What do you do when you can’t Arm or Disarm your system from the panel because the arming screen isn’t available?
Typically, the Security Page is the home page on your Qolsys IQ Panel. This page allows you to arm and disarm the system directly from the home screen.
However, it is possible for this page to be disabled. We find that dealers may send remote commands to remove this page during the cancellation process, oftentimes without telling the end user which makes for a confusing transition.
Fortunately, its an easy enough fix. The page can be restored locally, or via remote command through Alarm.com (when the panel is connected to service).
To enable this page locally, you will need either the Installer (default 1111) or Dealer (default 2222) code.
- Swipe down from the top of the screen to access the settings tray
- Click on Settings > Advanced Settings
- Enter the Installer/Dealer Code
- Click on Installation
- Then on Installer/Dealer Settings
- Scroll down to Security Page and select enable
More information can be found on page 34 of the below manual