Alarm.com Continuous Video Display
Often people want to display live Alarm.com video continuously, without timing out, so they can always just see what’s on the cameras without having to open the Alarm.com app or website. Also, live video on the Alarm.com mobile app will time out after 3 minutes of viewing.
There are two options to display Alarm.com video continuously, without timing out:
- Use the HDMI output on the SVR.
- Use one of the Alarm.com Video for TV apps.
SVR HDMI Output
Alarm.com SVRs have an HDMI output that you can connect a TV to and display live camera views indefinitely. This is the most reliable option as it doesn’t depend on your Wi-Fi network.
To view continuous video using the HDMI output on the SVR, simply connect a TV to the SVR using an HDMI cable. The following SVR models have HDMI outputs.
- ADC-SVR210
- ADC-SVR122
- ADC-CSVR2108P/2116P
- ADC-CSVR2000P/2008P/2016P (2 x HDMI outputs)
- ADC-CSVR126
Alarm.com Video For TV Apps
There’s an Alarm.com Video app for Android TV, Apple TV, and Fire TV. These apps will display video without a timeout. This is often the most convenient option as you can steam the video over your Wi-Fi network and don’t need to run an HDMI cable.
The Alarm.com for TV apps bring a video-focused user experience to the TV. You can view all of the cameras on the high-definition screens on a user interface optimized for use from the couch.
View up to four simultaneous streams at one time. If you have more than four streams, the feeds rotate out every 10, 20, 30, or 60 seconds, depending on your preferences.
Alarm.com Video For Android TV
Compatibility
- All hardware and software versions of the Android TV are compatible with Alarm.com.
- The Android TV app supports streaming live video directly from compatible cameras.
- Almost all Alarm.com cameras, with the exception of doorbell cameras, can be viewed using the Android TV app.
- Third-party cameras can be viewed on the Android TV app with firmware version 1.2.3+. The live stream will time out after 10 minutes, regardless of the settings used.
- The Alarm.com for Android TV app can be installed on multiple Android TVs.
- Android TV does not support Two-Way Audio.
Installing the app
To install the app using an Android TV:
- From the Android TV home screen, use the remote to press to select Apps.
- Press to select Google Play Store.
- Press to select Search.
- Enter Alarm.com to search for the Alarm.com Video app.
- Press to select Alarm.com Video.
- Press to select Install.
- When the download is complete, press to select Open.
- Follow the on-screen instructions to log in.
To install the app using a web browser on a computer:
- Open an internet browser.
- Navigate to the Google Play Store website.
- In the search bar, enter Alarm.com.
- Click to select Alarm.com Video from the Google Play Store.
- Click Install.
- Open the app using the Android TV interface.
- Follow the on-screen instructions to log in.
Changing App Settings
To refresh a timed-out feed:
- Using the supplied remote, long-press the middle button.
- Press to select Refresh streams. The grid view will appear and all camera feeds will refresh.
To change the camera view rotation frequency time:
- Using the supplied remote, long-press the middle button.
- Press to select Settings.
- Press to select the desired camera rotation frequency.
To switch between linked accounts with video devices:
- Using the supplied remote, long-press the middle button.
- Press to select Select account.
- Press to select the desired account.
To lock a camera into position:
- Using the supplied remote, navigate to the camera feed to be locked.
- Long-press the middle button on the remote.
- Press to select Lock frame. To unlock, follow the same steps, but press to select Unlock frame.
To log out of the app:
- Using the supplied remote, long-press the middle button.
- Press to select Log out.
Alarm.com Video for Apple TV
Compatibility
- The Alarm.com for Apple TV app requires tvOS 11.0 or later.
- Almost all Alarm.com cameras, with the exception of doorbell cameras, can be viewed through the Apple TV app.
- The Apple TV app supports streaming live video directly from compatible cameras.
- Third-party cameras can be viewed on the Apple TV app with firmware version 1.2.1+. The live stream will time out after 10 minutes, regardless of the settings used.
Installing The App
- Download the Alarm.com app from the Apple TV App Store.
- Log into the Alarm.com app.
Changing App Settings
To change the camera view rotation frequency time:
- Swipe up on the remote’s touchpad.
- Click Settings.
- Click Switch in new camera after.
- Click the desired camera rotation frequency.
To switch between linked accounts with video devices:
- Swipe up on the remote’s touchpad.
- Click Settings.
- Scroll to Select Account, then click.
- Click the desired account.
To lock a camera into position:
- Scroll to the camera feed to be locked.
- Click and hold until the option to lock appears.
To log out of the app:
- Swipe up on the remote’s touchpad.
- Click Settings.
- Click Log Out.
Alarm.com Video For Fire TV
Compatibility
The Amazon Fire TV phone app is separate from the app found on the Fire TV / Fire Stick. Live view functionality is not supported for the Amazon Fire TV phone app.
- The FireTV OS version must be FireOS 6+.
- Third-party cameras can be viewed on the Fire TV app with firmware version 1.2.3+. The live stream will time out after 10 minutes, regardless of the settings used.
- Doorbell cameras cannot be viewed through the Fire TV app.
- The Fire TV and Fire Stick do not support Two-Way Audio.
When port forwarding a device that has Two-Way Audio while using a Fire TV or a Fire Stick, disable the microphone and speaker for the camera.
Installing The App
To install the app from a Fire TV or Fire Stick:
- Plug the Fire TV Stick into a supported television, and complete the setup wizard. After the instructional video completes, you will be taken to the Fire TV Home Screen.
- Using the supplied remote, press left on the remote’s navigation pad until the Search (spotlight) icon is highlighted, then press the Select button.
- Using the supplied remote, enter Alarm. Scroll down the list until you see Alarm.com, then press the Select button once it’s highlighted.
- In Apps & Games, press to select Alarm.com Video.
- Using the supplied remote, press the Select button again to download the Alarm.com Video app.
- Once downloaded, press the Select button once more to launch the Alarm.com Video app.
To install the app from a web browser on a computer:
- Plug the Fire TV Stick into a supported television, and complete the setup wizard.
- Log into your Amazon account.
- Mouse over Departments, mouse over Appstore for Android, then click All Apps and Games.
- Search Alarm.com Video.
- Click Alarm.com Video. This item should appear first in the search results.
- Make sure your Fire TV device is selected in the Deliver to: dropdown menu, then click Get App. If your Fire TV device is not shown, make sure the Amazon account you are logged into is the same account connected to the Fire TV device.
- The Alarm.com Video app will be automatically installed on your Fire TV Stick. If you do not see the Alarm.com Video app in your App Library, use the supplied remote to navigate on your Fire TV stick to Settings > My Account > Sync Amazon Content to force the app install.
- Select the Alarm.com Video app from your App Library to launch the Alarm.com Video app.
Logging Into The App
Once the Alarm.com Video app has been installed, you can activate your device and associate your account using an activation code.
To associate your account:
- Using the supplied remote, press to select the Alarm.com Video app from the App Library to launch the Alarm.com Video app.
- Open a web browser and enter alarm.com/ActivateTV in the URL field or scan the QR code from a mobile device.
- If using a web browser, click or tap Activate Device.
- Enter your Alarm.com username and password.
- In Activation Code, enter the 6 digit code displayed on the device, then click or tap Submit.
Changing App Settings
To refresh a timed-out feed:
- Using the supplied remote, press the Menu button.
- Press to select Refresh streams. The grid view will appear and all camera feeds will refresh.
To change the camera view rotation frequency time:
- Using the supplied remote, press the Menu button.
- Press to select Settings.
- Press to select the desired camera rotation frequency.
To switch between linked accounts with video devices:
- Using the supplied remote, press the Menu button.
- Press to select Select account.
- Press to select the desired account.
To lock a camera into position:
- Using the supplied remote, navigate to the camera feed to be locked.
- Press the Menu button on the remote.
- Press to select Lock frame. To unlock, follow the same steps, but press to select Unlock frame.
To log out of the app:
- Using the supplied remote, press the Menu button.
- Press to select Log out.
Continuous Streaming Through The Apps
Things to note:
- Third-party cameras will always time out at 10 minutes regardless of the settings used.
- Alarm.com cameras that are connected directly to the PoE ports of a CSVR will always time out at 10 minutes, regardless of the settings used. If the cameras are connected to the router upstream from the CSVR (on the same network), they will be capable of continuous streaming.
- The Speed up remote connection initiation setting must be disabled for each Alarm.com camera to allow for continuous streaming through the Android TV app.
To disable the Speed up remote connection initiation setting:
- Log into the customer website.
- Click Video.
- Click Settings.
- Using the Video Device dropdown menu, select the desired camera.
- Click Live Video.
- In Live Video Connection, click to disable Speed up remote connection initiation.
- Click Save.