Hacking

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1

Hello

I know this is old news, but how’s does your system stand up against threats like this one?

Thanks

2

Happy to help!

In large part the article you referenced is not relevant to the systems compatible with Alarm.com and monitored by suretyDIY. Kind of an apples and oranges situation. The article is referencing a specific provider’s proprietary equipment which no other dealer uses.

Compatible systems found on our home page are systems made by some of the most prominent home security manufacturers in the industry. They are systems used by professional installers and DIYers alike.

There are a wide variety of panel types compatible with our service. Keep in mind we are not a manufacturer. It would help to know which panel you are interested in, as otherwise this question is enormously open-ended. However, to quickly address the main points:

  1. Panels sold by suretyDIY are all field upgradeable, with regular firmware updates to address issues.
  2. Keypads are either secure transmission, or wired keypads irrelevant to the issue (Concord 4, DSC Neo). Beyond that, all-in-one panels are the primary local control interface, no blind base station. I think the closest parallel would be the 2GIG PAD1, which is a 345MHZ keypad, but we do not recommend using it.
  3. Sensor spoofing is pretty rare, but any non-encrypted wireless sensor can fall victim. If this is a concern, consider using a Qolsys system with us, and using their S-line encrypted sensors.
3

Thanks @Jason for the quick answer.

I was just perusing that article and got me worried and just wanted to know, I am currently a customer of yours with a 2gig panel and have 0 complaints.

thanks again.
Gabriel

4

No problem, there are always concerns with wireless tech like this, it’s a pretty constant game of cat and mouse. We’re happy to discuss!

One of the biggest differences I’d call out between the article concerns and the 2GIG panel is the ability to apply firmware patches. Major firmware updates are pretty regular.