I set up our alarm this weekend, and this morning, the GSM module was activated and all seemed well.
At lunch I noticed the unit wasn’t communicating with alarm.com anymore.
I ran a few cell tests, and after a few tries, it connected. A couple hours later, I noticed it lost connection again, and now signal is 0/31.
I pulled the antenna out of the wall and tried several different positions. I’d get a hit every now and then but it lasted only a second, then was gone. Moving the panel isn’t an option.
It’s been unable to connect for a couple hours now, and “registration is denied”.
It appears Verizon is a bust for our area. I seem to catch a wandering signal every now and then, but the rest of the time it is just nonexistent.
Any suggestions? Or do I need to exchange this for the AT&T module?
Is there a notification you can set that will alert you if the panel has lost radio communication? I only noticed by checking the app and noticed no history after certain times.
My other question is my sensors are DSC sensors, and we are using a Resolution unit to translate them to our 2Gig. Would the XCVR2 needed to have a TS1 work with this set up?