As a follow up to my earlier posts, I continued having issues with the Yale YRD210 lock. I removed it from the primary controller (Home Assistant) and readded it using the ‘secure add’ feature. I then repaired the secondary controller, which updated the z-wave device list and also upgraded the GC3 firmware, which rebooted the system and caused the lock to show up on ADC.
But when I look at the lock on my alarm.com app, I am getting the following error: “Secure connection not established during enrollment. Try deleting and re-adding the lock, or contact support.” The app then gave me a chance to lock/unlock it, but when I tapped “unlock” the app said the lock “is not properly enrolled.”
The Home Assistant primary controller, which is able to see the lock and both lock and unlock it. Before I moved the lock to Home Assistant, it was working perfectly fine with the GC3 as the primary controller.
Any insights? Does the lock need to be properly enrolled in both the primary controller and secondary controller?