GC3 Keeps beeping from alerts I have already acknowledged

My system keeps beeping every once in a while and showing there are 2 alerts. I have previously seen these alerts though, so they should not be causing any beeping and showing them as unread. But after viewing the alerts and some time goes by, the alerts seem to reset again and then cause the beeping again. Is there any way to resolve this, my wife is quickly loosing patience due to the beeping.

Oh, my panel is currently running firmware 3.2.6, and this was a recent upgrade in order to install my new cell module. This problem did not exist before I upgraded the firmware.

When the beeping starts:

When I view the alerts and they are “cleared”:

After some time, the panel starts beeping again and shown the alerts as new again:

If the cause of the trouble condition still exists and the sensor reports it to the panel again, you will see an alert return. To resolve this, replace the batteries in the sensors which are reporting low.

I am having this same issue on my GC3. I have a low battery alert from 8/29/26 and I replaced the battery in the motion sensor that was causing the problem. No matter what I do, the alert reappears the following day. It is not a new alert. the alert is still from 8/29/26. I assume since I changed the battery it is not a new alert. It continues to beep. How can I get the GC3 to acknowledge the alert and stop beeping?

When replacing the battery on the 2GIG motions, you need to allow the motions to de-energize. If you don’t do this, the new battery will not clear the new battery.

Remove the battery in the motion and wait for a few minutes. You can also press the tamper button to help it. After about 2 minutes, insert the battery back in. Wait for about a minute and the low battery should clear from the panel and alarm.com.