I have a control panel installed in home when purchased. I just purchased the goal plan but have not gone through the process of set up. While playing with the control panel I accidentally armed stay and do not have a pin to disarm. Need assistance ASAP. Thank you
Looks like this is already resolved, correct? The panel has communicated with Alarm.com so you can remotely disarm through the Alarm.com app or website. You can then edit any codes at the panel by navigating to the users page in the Alarm.com website.
Once you change the master user code (your primary code) you can enter user management on the 2GIG panel through Security > Menu > Toolbox > Master Code > User Management. Here you can delete prior user codes.