Hi,
I have bought many items from you in the past for both my business and residence and continue to have both places monitored via Surety Home. I had two false alarms over the weekend caused by the IQ Glass Break Detector being set off. I changed the batteries in the device yesterday evening. Then there was a third false alarm last night (after the batteries were swapped). I doubt the newly installed batteries are losing power but they were the last two lithium batteries in a 12 pack.
No glass was broken at the time of the false alarms. In fact nobody was visible in the exterior cameras when it happened. Please offer advice on possible causes and recommend how to troubleshoot it.
Krister