Something is definitely wrong - I tried the garage door again, and it showed open on the Alarm.com app, but the event-triggered rule did not work.
But, I am noticing an even bigger issue, and I am wondering if it is all related. For the last several days, the alarm status is not displaying correctly on the mobile apps (I have verified this on both an iPad and an Android phone). Right now, the alarm is disarmed, but all mobile apps are showing ARMED STAY (the last arming we did). For me to be able to arm from my phone, I have to hit disarm (even though it is disarmed) and then arm again. So I cannot tell from any mobile device what the current status of my alarm panel is - I had done an RMA swap on my panel - this is the new one. Might it just not be registered correctly with Alarm.com? The garage door status does seem to display correctly on the app - only the arming status is (always) wrong. Please help! This is not good!