Equipment check tool broken?

When I try to lookup if an LTE module is compatible for activation, your tool seems to truncate the 15 digit code down to 10 digit code and tells me it’s invalid.

Can someone take a look, or advise a better way to check if an LTE module can be activated?

2021-08-20_135831

Happy to assist. I just checked with an unregistered module that I have and the tool relayed the expected status but I am happy to check for you.

Feel free to send us a direct picture of the number via private message to keep that off the public forum.

While an IMEI number is 15 digits long, only the last ten will be relayed when using the tool (the last ten digits are like a phone number).

To confirm where are you getting this number from (what module/panel) ?