Door Lock Malfunctions

mike-suzy · September 28, 2015, 6:09pm

All 3 of my Yale door locks started sending malfunction warnings beginning on the 24th. No changes have been made to the system and I cannot figure it out. They go in and out several times a day within a minute or two of each other. The locks still work but I get a ton of notifies. The batteries in the front door were replaced a week or two ago so I am fairly certain that is not the issue. Ideas would be appreciated.

Thanks

ryan.boder · September 28, 2015, 9:30pm

It looks like several of your Z-Wave lights currently have a malfunction status. If any lights that were previously forwarding messages to/from the locks have been moved or stopped working then that would affect and weaken the network. Have you tried doing a “rediscover network” so the 2GIG panel can search for optimal routes to the locks?