Deadbolt not showing in app/web

I added another z-wave deadbolt to my system on Friday. It shows on the panel and can be operated from there, but it is not showing on the app or the web site, so I can’t operate it remotely or add users. Running a cellular test did not change this. Can you push the update to ADC so that I can access the deadbolt remotely?

Happy to help! We’ve sent a request for an updated equipment list to your panel and it looks like the device has successfully been reported by the panel to ADC. You may need to log out and log back in to view the change.