Control4 Integration Not Working

Support
1

Anyone have issues integrating Qolsys IQ Panel 4 (4.5.1)? It keeps showing up as offline with a yellow icon in Composer. And Lua shows this:

OnNetworkBindingChanged(): idBinding = 6000 bIsBound = false
OnNetworkBindingChanged(): idBinding = 6000 bIsBound = true
OnNetworkReconnectTimerExpired: Attempting to reactivate network connection…
Starting Timer: NetworkReconnectTimer

If I power down the panel or disconnect it from my network, the icon would change to red. The below was done to try to integrate or troubleshoot.

  • Reserved IP (confirmed IP on panel info matches what was reserved)

  • Changed to 6 digit code (is this still necessary?)

  • Enabled 3rd Party Integration on IQ4 Panel and let it reboot

  • Installed driver with the token and made connections within 10mins of rebooting IQ4 after 3rd Party Integration is enabled

  • Tried making connections within via both methods, SDDP and reserved IP

  • Rebooted C4, IQ4, and router

  • Master reset the IQ4 Panel and restarted fresh

  • Tried regenerating the token

What could be the issue? IQ4 is on software 4.5.1 and WiFi and cellular tests both passed. I was able to update the panel software via WiFi.

2

While not something we support, you can find integration instructions via the link below. Qolsys support states they are up to date.

https://qolsys.reamaze.com/kb/connections-and-configurations/how-to-integrate-your-iq-system-with-control-4

3

Thank you! Those are the instructions I followed but no luck.