How do I change the secondary contact person on the alarm.com list?
If you are looking to make changes regarding who receives Alarm.com notifications, you can find access to this from the Security Tab on Alarm.com, and the Users page. Here you can change the contact method info for your users. Then you can go into each of your notifications and specify for which users and at which contact addresses should the notifications be received.
If you are referring to your central station account settings and the contacts to be called in the event of an alarm by our operators, please email customerservice@suretyDIY.com.