Contacting monitoring station immediately upon alarm trigger?

[olaisdfnl]

Hi - I vaguely remember that there’s a 30 secs delay between alarm triggering and it contacting the monitoring station. Can you let me know where I can change that setting so it will contact the monitoring station immediately? Thanks.

[jwcsurety (Jason)]

Sounds like you are referencing the Dialer Delay feature. You can find instructions at the link below:

How to Enable or Disable Dialer Delay

What is Dialer Delay? Dialer Delay, sometimes referred to as Transmission Delay, is a delay period after an alarm is triggered by a sensor on the local system and the alarm signal being forwarded to the central station. This is a way panel’s can help to combat false alarm response by limiting unnecessary dispatch on accidental alarms. A signal is still sent to Alarm.com but not to the central station. Alarm.com still receives this immediately which will display in your activity history as a P…

[olaisdfnl]

Superb. Thanks Jason!