Yes they are DW10 and DW20R.
I haven’t even installed the sensors yet. I have them a few inches away from the panel…
To be clear, I haven’t seen the two DW10’s sense contact (open/close) ever. When using “Learn” during program to detect them, I had to open the back of them, triggering the tamper sensor, which then had them register during programming…
using “Learn” during program to detect them, I had to open the back of them, triggering the tamper sensor, which then had them register during programming….
That is not how to program them. If it doesn’t trigger by simply moving the magnet, something is wrong.
Let me see a pic of sensors and magnet. And screenshot of programming. Sensors may be defective, or improperly programmed.
Since multiple sensors are having the same issue, I suspect programming. Though it is possible they are all defective/damaged. It is possible that they have bad batteries too. I seem to vaguely recall someone else having similar issues and it was the batteries.
I had this same problem with one of my sensors. I’m not exactly sure what I did to correct it. I checked programming, removed batteries for a few minutes, lightly banged it on the table a few times, and ran the magnet around it. I got it working, installed it and have not had any problems with it. It always registers with the chime when the door is opened so I assume it is working.